Get in Touch With Us

Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern? Here's how to reach the team behind sandpipermag.com, and what you can expect once you do.

Ways to Reach Our Team

Email is the best way to get in touch. We read every message that comes in and aim to reply within two working days. Send your message to [email protected] and let us know briefly what it's about so we can route it to the right person.

We don't outsource replies to a bot. A real person on the team reads what you send and responds directly, even if the honest answer is that we need more time to look into something properly.

What We Can Help With

• Review and ranking questions — If you want to understand why a site like Coinpoker or Bovada is ranked where it is, or what a rating is based on, ask us directly.
• Corrections — Bonus terms, rake structures and licensing details change. If you notice something on the site that looks out of date, tell us and we'll check it against the operator's current terms.
• Content suggestions — If there's a poker site, payment method, or topic (crypto deposits, rakeback deals, mobile apps) you'd like us to cover in more depth, let us know.
• Commercial and partnership enquiries — If you represent a poker operator or an affiliate program and want to discuss coverage, introduce yourself and explain what you're proposing.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, you don't need to explain the details to us. Mention it in your message and we'll point you toward support, or you can go straight to the National Problem Gambling Helpline at 1-800-GAMBLER, which operates independently of any site we review.

Our Editorial Approach, Briefly

Poker compares and ranks online poker sites for players in the US on factors like traffic, game variety, bonus terms, deposit and withdrawal methods, and mobile experience. Some links on the site are affiliate links, and we may earn a commission if you sign up through them. That relationship never decides where a site lands in our rankings — commission does not buy position, and every write-up includes both strengths and genuine drawbacks. If you think a review reads more like an advertisement than an honest assessment, that's exactly the kind of feedback we want.

Before You Write In About a Specific Site

A few things speed up the process if your question relates to a particular operator:

• Tell us which site and which page you're referring to, so we can locate the exact section.
• If it's about a bonus or promotion, mention the offer and any wagering or eligibility terms you saw, since operators do update these without much notice.
• If your question relates to withdrawal times, deposit methods, or licensing in your state, let us know your state — availability and rules vary since there's no single federal regulator for online poker in the US, only individual state-level licensing.

If you're looking for options outside the mainstream US-licensed market, our guide to non-GamStop casinos covers a related but separate corner of the industry and isn't the focus of this contact page.

A Note on Age and Responsible Play

Everything we publish is intended for readers who meet their state's minimum legal gambling age, which is 21 in most regulated states and 18 in a few. We do not offer advice, guidance or support to anyone under that age, and any enquiry that suggests otherwise won't receive a response beyond a referral to age-verification information. If gambling has stopped feeling like entertainment, the National Problem Gambling Helpline (1-800-GAMBLER) is available regardless of which site or app you use, and several states also run their own self-exclusion programs worth knowing about.

What Happens After You Send a Message

Every message is reviewed individually rather than answered from a script. Straightforward questions about a review or a bonus term are usually the quickest to resolve. Corrections may take a little longer, since we verify the current terms directly with the operator's published information before making any change. Partnership and commercial enquiries go to a separate part of the team, so please be clear in your subject line if that's what you're writing about.

We appreciate readers who take the time to flag something, whether it's praise, a correction, or a concern. It's part of what keeps the comparisons on this site useful rather than static.